Humanrelations differ from the background and environment based on thepsychological understanding and values acquired over a certainperiod. The background difference affects the relation with differentclients especially in the line of conducting business activities.Customer activity engagement differs according to the customerunderstanding of the environment they relate to easily.

Howwould you engage a client whose background is from a differentculture?

Relationof the client to the field they are best suited in at the firstinstance helps build a mutual understanding of the businessactivities they are expected to conduct in future. In the case ofMrs. Laura, a retired social worker has a better understanding of theenvironment that involves activities related to the social work. Thephotographs and her furniture are among the closest assets that sheloves to have around. Engagement of the client from different culturerequires the understanding and appreciation of their culture beforeproceeding to other activities.  

Whatwould be an approach and first type of activity to engage a personin?

Thebasic activities to engage a client from different cultures andbackground require the knowledge of where they come from. To engageMrs. Laura in different activities require the understanding of herage and past job experience in social work employment. Theunderstanding of Mrs. Laura’s background helps in understanding herpersonal stand in the nursing career as the nursing attendant. Relating to the client’s favorite activities helps boost theirrelation and bond with you in doing business.

Howwould you respond to the client that didn’t cooperate with you?

Thechallenge of cooperation with the client requires patience andmotivation in conducting business. The relationships with differentclients differ following their personal experiences and desires.However, motivating them and sharing their experiences help createbatter relationships for the business.


Erickson,Margaret E. &quotThe Client–Nurse Relationship: ARelationship.&quot&nbspCommunicationin Nursing&nbsp(2015):17.